TKBT FAQ — All Your Answer In One Place

No, under TKBT policy each person may only hold one account. If multiple accounts are detected sharing the same device, IP address, mobile number, or payment method, all accounts will be closed and balances may be forfeited. If you have issues with an existing account, please contact Support.

On the login page, click the "Forgot Password?" link. Enter your registered email address or mobile number. A password reset link will be sent within a few minutes. Click the link to set a new password. If you don't see the email, check your spam folder. If the problem continues, contact TKBT Live Chat Support.

First, make sure you entered the correct mobile number and that you have network coverage. OTPs typically arrive within 60 seconds. If you haven't received one, click the "Resend" button. In some cases your mobile operator may cause a delay. If the problem persists, contact TKBT Support — they will verify your identity through an alternative method.

Yes, you can request to close your TKBT account at any time. Please withdraw any remaining balance before closing. Contact Support to submit your account closure request. If you wish to close your account due to a gaming concern, learn about self-exclusion Responsible Gaming Learn on the page.

After logging in, go to your Profile Settings. Under the "Security" menu, you'll find the 2FA option. Choose either SMS OTP or Google Authenticator. Follow the on-screen instructions to activate it. Once 2FA is enabled, you'll need to enter an additional code each time you log in. This is the most effective way to secure your TKBT account.

Yes, but this cannot be done directly by yourself. For security reasons, you must contact TKBT Support to change your email address or mobile number. You will be required to complete KYC verification and prove access to your old number or email address.

Absolutely not. TKBT strictly enforces an 18+ policy. Date of birth is verified at registration and confirmed during KYC. If an underage user is identified, their account will be closed and any balance will not be refunded. Parents are urged to ensure their children do not access TKBT.

The minimum deposit on TKBT is just BDT 100. The maximum daily deposit limit is BDT 50,000 for standard accounts. VIP members have separate limits. You can also set your own deposit limits to support responsible gaming.

Log in to TKBT and go to the "Deposit" menu. Select bKash and enter the amount. Send the payment to the bKash number provided by TKBT and copy your transaction ID. Submit the transaction ID and amount in the TKBT payment form. Your balance is typically credited within 5–10 minutes. For more details, Deposit page See.

Withdrawals at TKBT are typically processed within 5–15 minutes. During busy periods, it may take up to 30–60 minutes. If KYC verification is pending on your first withdrawal, processing can take up to 24 hours. Withdrawals made after midnight are processed the following morning.

The minimum withdrawal at TKBT is BDT 300. The maximum daily withdrawal limit is BDT 200,000. TKBT does not charge any withdrawal fees, though the payment gateway may apply its own charges.

Please wait 15–30 minutes first. If the issue remains, contact TKBT Support with your transaction ID and a screenshot. Most cases are resolved within 2–4 hours after manual verification.

No, in compliance with anti-money laundering regulations, TKBT only accepts deposits from payment methods registered in your own name. Any deposit received from a third party will be returned.

Withdrawals can only be sent to the payment method registered with your TKBT account. If you wish to use a different number, you will need to update your payment details first — please contact support to do so.

No, bonus balance cannot be withdrawn directly. You must first meet the wagering requirements. For example, a 5x wagering requirement means you must place bets totalling five times the bonus amount. Once wagering is complete, winnings are transferred to your real balance and can then be withdrawn.

TKBT currently focuses on Bangladeshi payment methods (bKash, Nagad, Rocket, and bank transfer). For the latest information on international card or PayPal support, please contact our support team.

A wagering requirement means you must place a specified amount in bets before withdrawing bonus funds. For example, a BDT 1,000 bonus with a 5x wagering requirement means you need to wager a total of BDT 5,000. Bets on slots typically count at 100%. You can track your wagering progress on your bonus page.

Free spins can be used on specific slot games. After logging in, check the "Bonus" menu to see your available free spins. Navigate to the designated game and activate your free spins there. Winnings from free spins will be credited to your bonus balance and wagering requirements will apply.

You can find your personal referral code in your TKBT profile. When a friend registers using your code and makes their first deposit, both of you will receive a bonus. Referral bonuses are credited directly to your bonus balance.

Yes, most TKBT bonuses have an expiry date. In general, wagering requirements for a welcome bonus must be met within 30 days of receipt. Free spins typically expire after 7 days. The terms for each bonus are stated in the bonus details.

Yes! TKBT has a loyalty program where you earn points on every bet you place. Daily login bonuses, weekly reload bonuses, and special event bonuses are also available. Reaching VIP status unlocks even greater rewards.

Yes, you can play without claiming a bonus and withdraw your winnings directly. Simply select the "No Bonus" option at the time of deposit. No wagering requirements will apply, and your full winnings can be withdrawn instantly.

RTP (Return to Player) is the average percentage of total wagers returned to players over the long run. TKBT slots carry an average RTP of 95–98%. The RTP for each game is listed on its individual info page. Higher-RTP games generally pay back more over extended play.

The TKBT Live Casino features 50+ live games, including Live Baccarat, Live Roulette, Live Blackjack, Live Dragon Tiger, and Live Sic Bo. Enjoy a real-time experience with professional dealers — Bengali-speaking dealer tables are also available.

Minimum bet amounts vary by game type. Most slots start from as low as BDT 1. For Sports Betting, the minimum bet is BDT 50. Live Casino table minimums start from BDT 100.

Some bets may be cancellable before an event starts, though this is not available in all markets. Bets placed on Live Betting generally cannot be cancelled. If the Cash Out feature is active, you can withdraw a partial amount before your bet is settled.

For TKBT KYC, you will need: (1) photos of both sides of your National ID or passport, (2) a selfie (sometimes holding your ID), and (3) a name that matches your registered payment method. All images must be clear and legible.

TKBT uses SSL encryption to protect your data. On your end, stay safe by using a strong password, enabling 2FA, logging in only from trusted devices, never sharing your password with anyone, and watching out for phishing links.

No, TKBT follows a strict privacy policy. We never sell your personal information or share it with unauthorized third parties. Data may only be shared when required by law. For details Privacy Policy Read on the page.

To install third-party APKs on Android, you need to enable "Unknown Sources" or "Install from Unknown Apps." Go to Settings → Security → Unknown Sources and toggle it on. Once the APK is downloaded, tap it to begin installation. You can turn Unknown Sources back off after the installation is complete.

Yes, the TKBT mobile app gives you full access to everything on the website — deposits, withdrawals, all games, bonuses, and live betting. The app also offers additional features such as biometric login, push notifications, and offline browsing.

When a new update is available, you'll receive an automatic notification the next time you open the app. Or Download page You'll get the latest version. Keeping the app updated ensures you always have access to the newest features and security improvements.

The TKBT app is optimized for data efficiency. Regular gaming uses approximately 50–100 MB of data per hour. Live Casino and live streaming features may consume more. For the best experience, playing over Wi-Fi is recommended.