Gaming should be entertaining — never a burden. That is the core philosophy at TKBT. We believe that when you play responsibly, gaming can be a genuinely enjoyable experience.
Playing at TKBT is about more than just chasing winnings. Most people game for entertainment, excitement, or simply to unwind. But sometimes that fun can spiral out of control — especially when someone keeps playing in an attempt to recover money they have lost.
Responsible gaming means knowing your limits, staying within them, and not letting gaming take priority over other areas of your life. At TKBT, we want you to be happy and healthy — which is why responsible gaming is built into the very core of our platform.
Many people in Bangladesh are still unfamiliar with online gaming. New players sometimes don't realize it can develop into an addiction. That's why TKBT is committed to raising responsible gaming awareness among all its members.
Keep in mind: Gaming at TKBT is meant to be entertainment. If it is negatively affecting your daily life, family, or finances, that is a warning sign. Our support team is always ready to help.
At TKBT, we believe responsible gaming is more than a legal obligation — it is our ethical duty. We genuinely care about the well-being of every member, which is why we have built tools that help you stay in control of your gaming.
Following responsible gaming principles can make gaming a rewarding long-term experience. Keep a clear head when you lose, enjoy the moment when you win, and always stay within your budget.
TKBT provides a range of tools to help you stay in control of your gaming — free and easy to use
Set a daily, weekly, or monthly deposit limit. Once a limit is in place, it cannot be exceeded. You can lower your limit at any time from TKBT settings, but increasing it requires a 7-day waiting period.
Set a limit on how long you play in a single session. Once that time is up, TKBT will automatically alert you. Enabling session reminders will send you a notification every hour.
Feeling like you need a short break? You can take a cooling-off period of 1 day to 6 weeks. During this time, logging into your account or gaming will not be possible.
If you feel you need a longer break, you can activate self-exclusion for 6 months to 5 years. Your account will be completely inactive during this period.
Review your gaming activity — how long you have played, how much you have deposited, and how much you have won or lost. Transparency is the first step toward responsible gaming.
If you are experiencing gaming-related problems, reach out to TKBT's dedicated Responsible Gaming support team at any time. Assistance is available in English, completely confidentially.
If you notice any of the signs below in yourself, it may be the early stage of a problem. Recognizing it early is the first step toward a solution.
"If I win this round, I'll make up for all my losses" — this kind of thinking is dangerous. It becomes a cycle that's very hard to break free from.
If you are increasingly missing time with family or skipping work due to gaming, this is a warning sign.
Using money set aside for bills, borrowed funds, or your child's education for gaming means you have already crossed the line.
Hiding the amount, time, or money spent on gaming from your family is a sign that deep down, you know something is wrong.
If you feel restless, irritable, or empty when you are not gaming — this may be a physical sign of addiction.
Needing to bet more to feel the same level of excitement you once got from smaller bets is a sign of tolerance.
If you notice any of the signs above: Don't delay — contact TKBT's Responsible Gaming support or activate self-exclusion. There is nothing to be ashamed of; it takes courage.
Answer the following questions honestly. If you answer "yes" to most of them, consider seeking help.
Have you ever Beyond the set budget made a deposit?
How did you feel after a loss? "This time I'll definitely win" and kept playing anyway?
Has gaming ever caused you to Family, friends, or work ignored?
Have you ever borrowed money from someone to With borrowed money been gaming?
Do you feel restless or on edge when you are not Restless or irritable Need it?
Have you hidden the amount of gaming from your family Hidden?
Cutting back on gaming Despite repeated attempts Can't manage it?
Understanding Your Results: 0–1 "Yes" — You're in safe territory. 2–3 "Yes" — Proceed with caution. 4+ "Yes" — Please seek help immediately.
Set your gaming limits and stay safe in just a few simple steps.
Log in to your TKBT account and click your profile icon in the top right corner.
You will find the "Responsible Gaming" option in your profile settings.
Deposit limits, time limits, loss limits, or a cooling-off period — choose whatever works best for you.
Set a daily/weekly/monthly limit. Remember — decreasing your limit takes effect immediately, but increasing it takes 7 days.
Confirm your limit. The TKBT system will apply it immediately and send a confirmation to your email.
Tip: Limit your gaming spend to no more than 2–5% of your monthly income. This is a healthy benchmark — it ensures that any losses do not affect your day-to-day life, which is the essence of responsible gaming.
Take at least one full day off from gaming every week.
Withdraw your winnings after a win — it reduces the temptation to keep playing.
TKBT's Responsible Gaming support team is available around the clock, 24 hours a day
Chat with us live in Bangla, 24/7. Average response time is 3–5 minutes.
Always AvailableWrite a detailed description of your issue and send it to the support team. You will receive a response within 24 hours.
24-Hour ResponseDeactivate your account instantly — for a period of 6 months to 5 years.
Takes effect immediatelyIf a family member is struggling, you can seek help on their behalf as well.
For Family Members TooThe most frequently asked questions about responsible gaming — answered here, straight to the point.
Gaming is entertainment, not a livelihood. Enjoy a safe experience at TKBT — we are always here for you.
Gaming is strictly for adults aged 18 and over. Opening an account for a minor is strictly prohibited.